Shipping
Last updated October 29, 2026
Where we ship
We currently ship to addresses within the United States, including Alaska, Hawaii, and PO boxes. We don't yet ship outside the U.S. — if that changes, this page will say so.
Processing time
Orders placed before 1:00 PM ET on a business day ship the same day. Everything else ships the next business day. We don't process or ship on weekends or federal holidays.
Shipping methods and rates
- Standard (3–5 business days): $6, free on orders of $75 or more.
- Expedited (2 business days): $14.
- Overnight: $28, available at checkout where supported by the destination ZIP code.
Transit times start once a carrier scans the package, not from the order date. Rural addresses and weather can add a day or two.
Tracking
You'll get a shipping confirmation email with a tracking number as soon as your order leaves our warehouse. If tracking shows delivered but the package isn't there, check with neighbors and your building office first, then contact us within 7 days so we can open a carrier claim.
Address accuracy
We ship to the address you enter at checkout. If it's wrong or incomplete, reach out as soon as possible — we can usually correct it before the label prints, but not after a package has shipped.
Lost or damaged in transit
If a package arrives damaged, or doesn't arrive at all, email support@intrepidmarketinggroup.com with your order number. We'll send a replacement or refund once we've confirmed it with the carrier.
Questions
Anything not covered here, see Contact.