Returns

If a mix isn't for you, tell us within 30 days of delivery. We'll refund your first order of that product, opened or not — one guarantee per household, per product. This doesn't apply to reorders.

• Email support@intrepidmarketinggroup.com with your order number and which product it's about.
• We'll confirm eligibility and, for the first-time guarantee, refund you without asking for the product back.
• If a return shipment is needed for any other reason, we'll send a prepaid label.

Because these are ingestible products, we can't accept general change-of-mind returns on reorders, bundles beyond the first-time guarantee, or anything past 30 days from delivery. This keeps every stick pack we do restock sealed and untouched.

If something arrives damaged, defective, or isn't what you ordered, we'll replace it or refund it — no time limit beyond a reasonable window, and no need to send anything back. Include a photo if you can; it speeds things up.

Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take a few extra days to post it.

You can cancel an order at no charge before it ships. Email support@intrepidmarketinggroup.com or use our contact form with your order number as soon as possible, and we'll refund the full amount to your original payment method. Once an order has shipped it can't be cancelled, but you can return it under this policy.